FAQs

Got Questions? We’ve Got You.
We know skincare can raise a lot of questions, so we’ve put together a helpful FAQ page to make things easier. From product tips and routines to skin concerns, shipping, returns, and everything in between, you’ll find quick answers right here.

Can’t find what you’re looking for? No worries, just reach out. We’re real people, and we’re always happy to help.

Where can I buy HANS₂ products

• HANS₂ products can be purchased at most major retail outlets and pharmacies 

How do I know if the Product I Buy is Authentic?

• We recommend only purchasing HANS₂ products from authorized retailers 

Are HANS₂ products available in small, travel-friendly sizes?

• Yes, select HANS₂ products are available in various sizes, including convenient travel sizes of 25 ml

What makes HANS₂ different than other skincare brands?

• Developed with dermatologists, our mission is to provide advanced skincare products that do more than just moisturize the skin’s surface.  

Are HANS₂ products tested on animals?

• No, HANS₂ products are not tested on animals

Where can I find the ingredient list for a particular HANS₂ product?

• The ingredient list for each HANS₂ product is displayed on its packaging and on its product page, under the “Ingredients” Tab. If you are sensitive to a particular ingredient, or have any other concern, we suggest that you consult your dermatologist.